Don't see your question here? Just email us.

Are there any banners involved with the web hosting?
No, we do not put any banners or pop-up windows on your site. You have absolute control of the content on your web site.

Are there any penalties for canceling the service?
No.  We never charge a cancellation penalty.  If we do not live up to YOUR expectations, then we do not deserve your business.

Are the websites accessible without WWW letters?
Yes. You can access your domain as either www.yourdomain.com or as just yourdomain.com 

Can I pay by check?
Yes, but a credit card is required to open an account. Debit cards with Visa/MasterCard logo are also accepted.

Can I have multiple domain names pointed to the same web hosting account?
Yes you can alias multiple domains. This feature costs $4.95 a month per aliased domain. See more information here.

Can I host an International Domain on your Servers?
Yes.

Do you offer TELNET Access? UNIX shell?
No.

Do you offer a money back guarantee?
Yes. You may cancel for any reason within 30 days of your account activation and receive full refund, less the setup fees.

Do you provide Mailto scripts?
Yes.

How do I update my Credit Card, Personal Information, or E-mail?
Use our secure account update form

How do I change my password?
Just use our convenient online form.

How long does it take to get my account activated?
Setup of a web hosting account can take up to 3 hours.

How fast is AceDialup Web Hosting?
Very fast!  We use multiple T1 and T3 lines.

How often does your server goes down?
Not often. Downtime occurs only if upgrades to the servers are required.

How do I Transfer my Domain to your for web hosting.
Click here for domain transfer instructions.

How do I order?
To order AceDialup web hosting service just click here.

How do I get in touch with customer service and technical support?
They can be reached from our Customer Support Website.  Our goal is to answer all inquiries in 15-30 minutes.

I forgot my password.  How do I find out what it is?
Please e-mail customer service. We will need to confirm the last 4 digits of your credit card.

Spamming policies
We do not allow spamming.  Do not attempt to use us to send unsolicited bulk e-mail.

When do you charge my credit card?
We bill monthly, quarterly, or annually.  You choose your billing option.

What credit cards do you accept?
We accept Visa, MasterCard, American Express and Discover.

When is customer service and technical support available?
Customer service is available 24/7